Crisis Management Training
Face-To-Face or Live Virtual Training
Introduction to Our Crisis Management Training
Our one-day Crisis Management Training Course equips organisations with the practical skills, strategies, and confidence needed to prepare for, respond to, and recover from serious incidents.
Whether your organisation faces reputational threats, data breaches, operational failures, public safety issues, or large-scale challenges, this course provides the essential tools to manage crises effectively and protect your organisation.
Designed for managers, senior leaders, communications teams, emergency planners, and anyone responsible for organisational risk, the interactive training combines real-world case studies, expert guidance, and hands-on exercises to strengthen crisis readiness.
Course Contents
- Introduction to crisis management, including crisis types, lifecycle, and leadership roles
- Crisis preparedness and planning, including risk assessment, early warning indicators, and crisis team structures
- Crisis communication principles: speed, accuracy, empathy, transparency, and effective media/social media handling
- Decision-making under pressure, including cognitive bias awareness and rapid situational analysis
- Stakeholder management: engaging staff, customers, regulators, and partners
- Practical crisis response simulation exercises
- Post-crisis recovery, reputation rebuilding, and organisational learning
- Legal, ethical, and regulatory considerations in crisis handling
- Personal resilience, stress management, and leadership under pressure.
Good to Know
Our crisis management training is based on real-world scenarios and industry best practice. Delegates learn not only what to do in a crisis but how to apply these principles under pressure.
Courses can be tailored to your organisational context, strategic risks, or sector-specific challenges. Bespoke scenarios and enhanced simulations can also be incorporated on request.
Crisis Planning Support
In addition to training, we provide support in creating comprehensive crisis management plans, as well as reviewing and strengthening existing crisis policies, procedures, and plans to ensure they are robust, efficient, and aligned with best practice.